By Annette Simmons
This article indicates readers tips to use the method of "dialogue" to aid teams observe and increase their undesirable conversation behavior. It explains the character of discussion and why it's so tough to accomplish, and gives a step by step "recipe" for discussion.
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Extra resources for A Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear & Distrust at Work
Dialogue is like dance. No one owns the concept. No one invented it. Too much critique will shut it down or stunt the creative process. We reinvent it every time we do it. And, yes, sometimes it looks and feels a little awkwardbut it always brings out the best in us and makes us feel alive. Page 1 PART 1 DIALOGUE DEFINED Page 3 Chapter 1 Why Dialogue? Between falsehood and useless truth there is little difference. As gold which he cannot spend will make no man rich, so knowledge which he cannot apply will make no man wise.
As cited in James Patterson and Peter Kim's The Day America Told the Truth (Englewood, NJ: Prentice Hall, 1991). Page 15 Chapter 2 How Hard Can It Be? The quest for certainty blocks the search for meaning. Uncertainty is the very condition to impel man to unfold his powers. ERICH PROMM What's The Big "D"? At one level, dialogue with a little d is nothing more than a deeper level of conversation. The attraction of creating the concept of dialogue with a big D is that it gives us an opportunity to turn it into a group processa training ground.
All are accurate, but guaranteed to generate eye rolling and wristwatch glancing the first time you introduce it to a bunch of executives or a workgroup. When you describe dialogue to people, you need only persuade a group to try dialogue. The experience of dialogue will do the rest. So keep it simple and sell the benefits. Go Big Picture and Benefits It helps to use metaphor to describe dialogue. Metaphor makes it easier to introduce a concept as mercurial as dialogue. When you want to entice a group to dialogue, it is important to start with a shared big picture first.